Preview Wendy’s Global Next Gen Restaurant Now Under Construction
Wendy’s advances restaurant design with an innovative global restaurant build
Welcome to an exciting era at Wendy’s®! Cutting-edge technology, modern aesthetics and unparalleled efficiency merge to reimagine the customer experience through Global Next Gen, our new global restaurant design standard. Introduced in 2022, the new design was created to accelerate global growth through the perfect blend of design and technology.
Less than one year after unveiling our new restaurant design, we’re proud to share the first Company-operated Global Next Gen restaurant is officially under construction in New Albany, OH. Join us as we go behind-the-scenes during the build process and share key milestones along the way.
Wendy’s Global Next Gen Restaurant Design Standard
The Global Next Gen restaurant design includes a kitchen engineered for speed and efficiency, and a building which has been optimized to reflect the needs of today's digital ordering preferences, including dedicated mobile and delivery pick-up points and an enhanced drive-thru design. Not only does the new design optimize costs, but Global Next Gen sets the stage for better returns for our franchisees and a better experience for Wendy’s customers, delivery partners and restaurant crew.
So, put on your hard hats and get ready to embark on the groundbreaking Global Next Gen journey.
Galley Style Kitchen Built for Efficiency
We reimagined the kitchen with a new galley-style design, running from the front to the back of the restaurant. Global Next Gen kitchens will increase efficiency and oversight for crew by allowing them to easily slide between positions.
The galley-style kitchen gives the crew line of sight across all ordering channels. Plus, the restaurant equipment is modular, which makes it easy to install and place for optimal efficiency.
The design also enables ongoing menu innovations as the equipment can flex to accommodate future food trends.
Build-to-Suit Franchising Opportunity
In 2022, Wendy’s launched Own Your Opportunity, which creates pathways for all entrepreneurs who want to grow with the Wendy’s family through franchising. To support this initiative and to fuel development efforts in the U.S. and Canada, the Company created a $100 million Build-to-Suit development fund where Wendy's secures and builds restaurants in high-potential trade areas and hands over turnkey solutions to franchisees. To learn more about how you can become a Wendy’s franchisee and build a Global Next Gen restaurant through the Build-to-Suit program, visit wendys.com/franchising. Stay tuned for new updates coming soon!
Framing at the New Albany Location is Complete
As the frame of the restaurant is built, new features are being installed, including one of Global Next Gen’s marquee features: the dedicated delivery pick-up window, which makes it more convenient and quicker for delivery drivers to grab meals, while shifting traffic out of the drive-thru to speed up service for customers.
The front counter and pick up-window are positioned close to the coordinator station, with drinks and the mobile carryout and delivery pick-up stations only steps away. That means front counter and pick-up window teams can slide between positions easily throughout the day, reducing labor needs in comparison to a traditional set-up.
The restaurant layout is all about streamlining operations, designed to optimize labor and reduce the number of steps or minutes that crew members need to deliver Wendy’s orders to our customers while creating better returns for our franchisees.
Wendy’s Breaks Ground in New Albany
We’ve reached our first milestone in the Global Next Gen restaurant construction journey. With the necessary permits, cutting-edge blueprint and professionals in place, we have officially broken ground! Heavy machinery is clearing the lot and digging the foundation in preparation for construction.
Once the site is excavated, the construction team will begin framing the new, more efficient restaurant layout.
Grow with Wendy’s
Interested in growing with the Wendy’s family as a franchise owner? Visit our Franchising website to learn more about how we are supercharging our efforts to transform markets and unlock new growth potential across the globe. There’s never been a better time to be part of our iconic brand!